Shipping & Returns
Shipping Policy
SHIPPING TIMES:
In stock items generally ship in 2-3 business days. Custom made, print on demand items generally ship in 3-14 business days. Holidays and Sundays are not “business days”. Delivery times vary by location. Orders cannot be shipped to PO Boxes.
Return & Exchange Policy
RETURNS:
Unopened and/or unused items in the original, saleable condition may be returned for a full refund, or exchange, minus original shipping costs. Return shipping is the responsibility of the buyer and requires proof of mailing. No returns accepted after 21 days from date of documented delivery. Please pack items securely as they must be received in the original condition as sent before a refund can be issued.
DAMAGED ITEMS:
Notify us immediately if items are damaged in shipment. Keep all of the original packing materials including the box. Photos of the shipping container and the damaged merchandise are also required. Replacements if available, or refunds if not, will be given with proper documentation.
DEFECTIVE ITEMS:
New items that are shipped sealed in their original package may be returned for a full refund if they are found to be defective upon opening. No returns accepted after 21 days from date of documented delivery. Please contact seller 1st for instructions on items that may, or may not, need to be returned.